SMS Integration and Delivery
SMS integration can be used integrated with Workcube to facilitate communication between a business's customers and employees. This integration automates the process of accessing a business' customer and employee data and sending that data as SMS messages. Additionally, changes and notifications to Workcube can also be sent as SMS messages. SMS integration helps businesses increase efficiency, increase customer satisfaction, and reduce communication disruptions.
SMS integration with Workcube enables data and transactions on the Workcube platform to be sent via SMS messages. Thanks to this integration, users can view SMS messages sent via Workcube, and it is thus possible to instantly be notified of changes made on Workcube as SMS.
This integration helps users perform faster and more effective transactions, share data more quickly and accurately, and prevent communication interruptions. Additionally, it creates a more efficient working environment in terms of time and cost.
Attention: In order to send SMS from the relevant page in Workcube, an SMS Template must be designed. You can learn how to make a template by reading the article titled "SMS Templates".
Sample SMS Sending in the System
An SMS template is created. Let's assume that we have created a campaign for this example:

After the template is created, the SMS content to be sent is selected by going to the fuseaction specified in the template.

In campaigns, the phone number information of the accounts added to the list manager is checked. Click on the List Manager tab at the top right of the campaign detail page to access the following page.

On the campaign detail page, click on the phone symbol in the content line under the posts section and send SMS to the relevant lists.

SMS notifications can also be made through processes. In the example image below, the SMS box regarding the "Supervisor Approval Request" process stage is checked on the Sales Orders page. Thus, during the process phase, the employee/user added to the Maker - Checker block receives an SMS regarding this process.
