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Fault Notifications include maintenance and repairs that are not periodic maintenance and are performed when a fault occurs. Monitoring the problems experienced in Physical, IT Assets or Vehicles is very important, especially on the Production Station side.

Production may come to a halt if not followed correctly. Fault Notifications are used to resolve these problems. By specifying the date and time when the malfunction occurred, you can associate it with the asset, station, maintenance type, project, relevant person and the person who reported the malfunction and follow it on the system.

Path: PAM > Assets > Repair-Maintenance > Failure Notifications

You can make a Failure Report or update a reported fault by following the path shown above.

1-Document Number: It is automatically assigned by the system.

2-Process: The process of the transaction is defined in this field.

3-Physical Asset: In this field, the physical entity where the malfunction occurs.

4-Station: Station is the area where a given job on the production line is carried out by machines/workers. Therefore, you can select the station from this field.

5-Maintenance Type: You can define the Maintenance Type from the Control Panel > System > Parameters > Maintenance Types page.

6-Reporter: The name of the person who reported the malfunction will be automatically displayed. You can use the icon next to it to make another selection.

7-Project: If your process is related to a project, you can select your project from this field.

8-Failure Date: It will be the date on which the failure was reported.

9-Error Code: You can select the type of error from the error code field. Fault Code definitions are made on the Parameters > Fault Codes page.

10-Attendant: You can appoint an attendant from this field.

11-Template: You can create your own templates in order to understand the complaints correctly and process them in a shorter time. Control Panel > System > General Settings > Document-Form Templates

12-Heading: You can enter the title definition in this field.

You can enter detailed information about the malfunction in the text box on the screen. If you select a template, the relevant template will come directly to this field.

You can also perform the following operations through the sections on the right side of the page;

Notes;

You can enter your notes regarding the fault record by clicking the "+" icon.

Documents;

In this area, you can associate a document added to the Digital Archive by clicking the "search" icon. To add a new document, you need to click on the “+” icon and save the document to the digital archive.

You can enter the maintenance result by clicking on the “Enter Result” button.

You can enter a new maintenance plan by clicking the “Make a Maintenance Plan” button. For detailed information about the Maintenance Plan and Maintenance Results, you can check the "Repair-Maintenance Plan and Results" document.

You can enter the Maintenance Plan and Maintenance Result by clicking the "+" icon in the sections at the bottom of the page. You can update the entered information with the "Update" icon next to them.

You can also access detailed information about previous operations from the "Maintenance History" field.

Type: You can use the Fault Notification Print template included in the standard.

Control Panel > System > General Settings > Woc Documents. > Fault Notification Template

Failure Notifications Job Functions and Implementation Steps

Bu ekranı %100 kullanmak için aşağıdaki implementasyon adımlarının tanımlanması ve set edilmesi gereklidir.

Add Maintenance Type / settings.add_asset_care_cat Param Wiki

İşletmeye ait bir bakım prosedürü ve kod izlenebilirliği mevcutsa bakım tipi kodu ve tanımı olarak ayrı alanlarda takip edilmesini sağlar.

Failure Codes / settings.form_add_service_defect_code Param Wiki

Bu parametre yardımı ile servis ekibi hataları filtreden geçirebilir, daha hızlı çözüm sağlayabilir.

Failure Codes / settings.form_add_service_defect_code Param Wiki

Bu parametre yardımı ile servis ekibi hataları filtreden geçirebilir, daha hızlı çözüm sağlayabilir.

Page Designer,Add Failure Notification / assetcare.list_asset_failure Page Designer Wiki

Varlıkların periyodik bakım dışında anlık oluşan arıza bildirimlerini kayıt altına almak için kullanılır.

Add Failure Notification,Page Settings / assetcare.list_asset_failure Xml Setup Wiki

Varlıkların periyodik bakım dışında anlık oluşan arıza bildirimlerini kayıt altına almak için kullanılır.

Add Failure Notification,Process Design / process.list_process Process Stage Wiki

İş süreçlerinin tasarım ve akışlarını oluşturur.

Document-Form Templates,Add Failure Notification / settings.form_add_template Output Template Wiki

Belge şablonları bilgi kayıt, ekleme, cevap ve takip notlarının hızlı, kolay ve standart kalitede girilmesini sağlamak amacıyla kullanılır.

Output Template,Add Failure Notification / dev.output_templates Output Template Wiki

WOC, belgelerin çıktısı alınmadan önce ön izlemesinin yapıldığı, ön izlemedeki belgeyi direkt olarak istenilen dosya formatında ( pdf, word, excel ) indirilebilmesini, ilgili belgeyi dijital arşivde arşivleyebilmesini ve belgeyi istenilen kişilere ya da dokümanla ilişkili kurumsal/bireysel hesaplara mail olarak gönderilebilmesini sağlayan bir araçtır.

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About Workcube Objects

Failure Notifications

It is used to record instant malfunction notifications other than periodic maintenance of assets.

Type: WBO Version: Catalyst v5 Licence: Standard Author: Workcube Core