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Marketing, is the process by which companies determine which goods or services will appeal to their customers and determine strategies for improving sales, communications, and business management. One of the most important units of businesses is the "Marketing" department.

With the Workcube Marketing module, you can design, prepare and manage special campaigns for the customer or customer group in all channels in which you have a relationship with the customer, such as telephone, SMS, web, wireless devices, e-mail, direct sales and partner network. Easy-to-use tools enable the marketing department to segment and create target audience lists without the need for an IT department. The marketing department has the opportunity to carry out one-on-one marketing activities by using customer information in a versatile way. Thanks to the powerful potential customer management offered by Workcube CRM, your website visitors easily turn into your loyal customers.

Marketing Module Functions;

Survey
Event
Event Calendar
Posts
Target Audience
Campaign
Campaign Goals
Mail List
Member Analysis Forms

With the help of these functions, campaigns and events can be planned. can determine campaign goals and target audiences, analyze members, etc. you can perform marketing operations.

Workcube Campaign Management Functions

Creating an unlimited number of campaigns
Defining a campaign type (category)
Defining a campaign phase
Campaign target budget management
Broadcasting a campaign in different media and methods (Face-to-face, e-mailing, Fax, SMS, Direct Mailing, Web)
Associating the project with the campaign
Direct project registration from the campaign
Creating campaign content specific to each broadcast media and method (E-Mail, SMS, Face to Face, Fax and Web contents)
Promotion planning and definition within the scope of the campaign
Action planning and planning within the scope of the campaign definition
Defining an unlimited number of action stages
Creating a campaign team
Defining the campaign target audience
Campaign notes
E-mailing to the entire target audience with one click
Adding a survey to the e-mail content
Defining direct mailing templates
Direct mailing templates suitable for the template Printing mailing content
Periodically publishing web content on the internet, intranet and extranet
Sending SMS to the entire target audience with one click

List Manager

Viewing the target audience list and contact information person by person according to member categories
Filtering duplicate records (showing as a single record)
Outgoing/outgoing mail on a per-person basis tracking of sent/unsent SMS on a person basis
Adding and removing people from the target audience list
Making calls from the list
Sending mass e-mail / SMS to search results
Automatic label printing from the list
Different label printing templates definition

Target Audience (Segmentation) Management

Creating an unlimited number of target audiences Target audience according to member (customer) category / membership stage / gender / marital status / age range / education level / profession / department / number of children / location / membership start-end date / sector / title / number of company employees, etc. identification
Associating a survey with the target audience
Printing labels from the target audience list
Putting the target audience list on paper, making PDF, sending it as e-mail
Performing word search within the target audience list

Survey Management

Unlimited number of surveys
Publishing timed surveys on the Web (internet, intranet and extranet) according to member categories
Sending surveys to target audience members by e-mail
Associating a survey with the product
Adding single/multiple answer questions to the survey
Adding unlimited answer options to the survey question
Survey results graphs
Following up survey answers on a participant basis
Making the survey inactive

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