Workcube CRM
Customer/Contact Management


The Customer/Member module functions are used to record the potential customers and suppliers that an institution wants to be in contact with, to know the contacts, and to follow all the relations and communication with the customers and suppliers. By associating each member with more than one group company and accounting, the records are centralized and singular while conducting commercial relations.


Member Concept, Account, and Contact Classification

Workcube members Group Workcube customers in two basic categories as account and contact.

Account: All related customers, companies, suppliers, business partners are registered in the system as “Account”. When a related company is registered to the system as an active account, all relations with that company (such as sales, purchasing, finance, agreements) become possible through the system.

Contact: All independent individuals (usually individual customers) with whom businesses are in contact should be registered in the system as "Contact". Contacts can access encrypted areas on your company's public portal (website) with the username and password given to them. The people you want to access the Partner Portal must be registered as account. While all employees within the registered company (Account) are registered in the system as an employee of this company, if the employee is also your contact, the information can be retrieved automatically.


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