A business process is a collection of operations performed by people working in an organization using resources such as labor, money, materials, technology, and communication to achieve a certain result, and ultimately to present values such as benefits, products, services, information, and decisions to the customer.

Moving to processes requires the ability to put the client first, work as a team, accept personal responsibility, and accept change. For this reason, an organizational culture that values these principles should be created by the management.

Processes are the intersection set of more than one department, and services that add value to the customer are created by the orchestration of these departments. In this context, if employees realize that they are part of a large organization rather than their personal characteristics, interdepartmental cooperation will increase, and thus the efficiency of the processes will be increased.

The most important thing that organizations should do in order to improve their success and productivity is to analyze business processes and ensure that improvement studies are carried out. With the improvement of processes, factors such as cost, time, quality, and productivity will also be optimized.

Process management should cover the following work steps;

  • Making the current situation analysis,
  • Identification of the targeted structure,
  • Making a difference analysis between the current situation and the targeted structure,
  • Detecting blockages and bottlenecks,
  • Designing improved processes,
  • Determination of duties, responsibilities, and authorities,

With effective, efficient, and agile processes, organizations not only have financial gains such as reduction in costs and increase in revenues but also create happy working environments where employees can express themselves better.

Digitalization of business processes requires a paradigm shift beyond the transfer of existing manual processes to the information system.

Digitalization of business processes is much more than automation or incorporating digital technologies into the workflow. It is to take the manual and repetitive tasks of the workers away from the workers and allow them to focus on the more important tasks that the machines cannot do. At a more advanced level, it is about digitizing business processes, improving cooperation between employees, increasing efficiency, making our business adaptable to environmental changes quickly, and creating greater value for all stakeholders as a common result of all these.

The digitalization of your business processes also significantly reduces your operational costs.

Workcube is a process-based application. It is an information system designed to cover all business processes in your organization from end to end. Gathering all departments, customers, suppliers, and business partners in the organization in the same pool, allows them to work through common workflows, in a completely consolidated structure, and with common data. The information entered from any screen of the system can be accessed, updated, and acted upon by everyone in the organization within the limits of their authority. Repetitive registrations and processes cease.

The Business Process Management (BPM) tool included in Workcube allows the physical workflows to be defined in the system, the organizations to improve their business processes by constantly monitoring and monitoring them, quickly updating them according to the changes in the business world or competition and making them work in the system instantly.

Process Management in Workcube

  • Workcube has a special process designer for you to successfully manage your business processes.
  • In Workcube, you can plan your processes step by step, down to the smallest detail.
  • You make personal authorization on every stage and transaction.
  • The timely approval and warning mechanism you define in stages ensures that your processes are carried out in the desired flow and on time, informs the relevant people, and warns them to fulfill their roles in the process.
  • In Workcube, you can automate and control certain processes by defining timed tasks on the system. For example, you can prevent the system from taking orders from customers who owe more than a certain amount by performing an automatic customer risk control during the order.
  • You can change your processes at any time, reschedule, and include or exclude different people from the processes. You instantly adapt to the changing world and ways of doing business. The change you make in the process management becomes active in the system immediately.
  • Involve your corporate business partners and even your individual customers in your processes.
  • You can design personalized menus in Workcube, not only according to the departments they work in, but also according to the active functions they undertake in business processes, and you enable your employees to manage their roles in business processes more quickly and effectively.

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