Service Maintenance Results



Service Maintenance Results is the screen where the results of the entered service applications are recorded and checked. You can access the maintenance result page from the route shown below. The maintenance result can also be entered from inside the service application.

ROUTE: Service > Maintenance Results

From this page, you can list and update the recorded maintenance results or save a new maintenance result by clicking the “+” icon.


Adding and Updating Maintenance Results



1-Subject: The subject of the added maintenance result is written.

2-Product: The product that is in maintenance is selected.

3-Serial No: Enter the serial number of the product.

4-Service Company: If the maintenance is not done in-house, the Service Company is selected.

5-Service Responsible: It comes automatically depending on the selected service company.

6-Service Staff: The employee who will take part in the maintenance of the product is selected.

7-Service Staff 2: The other employee who will take part in the maintenance of the product is selected.

8-Maintenance Start Date: Enter the date when the product is undergoing maintenance.

9-Maintenance End Date: The end date of the maintenance is entered.

10-Explanation: An explanation is written about the product entered as a result of maintenance.

11-Maintenance Type: In this field, the maintenance type is selected. Maintenance Types are defined in Dashboard > System > Parameters.

12-Substage: The sub-stage of the service is determined. Sub-Stages are defined in Parameters.

13-Support Document: In this field, the warranty/support document related to the maintenance result is added.

Then, by clicking the “Save” button, you will enter the maintenance result. To update, simply click on the "Update" icon at the end of the line after listing it on the Maintenance Result screen. The screen that opens is the same as the recording screen. You can update it by making the necessary changes.

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