Failure Notifications

Failure Notifications include maintenance and repairs that are not periodic maintenance, but when malfunctions, failures occur. Monitoring the problems experienced in Physical, IT Assets or Vehicles is very important especially on the Production Work Center side.

Production may come to a standstill if not followed correctly. Failure Notifications are used to resolve these problems. By specifying the date and time of the failure, you can associate it with the asset, work center, maintenance type, project, related person and the person reporting the failure and follow it up on the system.

You can Report a Failure or update a reported failure by following the route shown below.

Route: Repair-Maintenance > Failure Notifications

1-Document No: It is automatically assigned by the system.

2-Process: The process of the transaction is defined in this field.

3-Physical Asset: In this field, the physical asset where the failure occurred is selected.

4-Work Center: The work center is the area where a given task on the production line is done by the machines/workers. Therefore, you can select a work center from this area.

5-Maintenance Type: You can define the Maintenance Type from the Dashboard > System > Parameters > Maintenance Types page.

6-Declared By: The name of the person reporting the failure will be displayed automatically. You can use the icon next to it to make another selection.

7-Project: If your transaction is related to a project, you can select your project from this field.

8-Failure Date: It will come as the date on which the failure is reported.

9-Failure Code: You can select the type of failure from the failure code field. Failure Code definitions are made on the Parameters > Failure Codes page.

10-Staff: You can assign staff from this field.

11-Template: You can create your own templates in order to understand the complaints correctly and to process them in a shorter time. Dashboard > System > General Settings > Document-Form Templates

12-Title: You can enter a title definition from this field.

You can enter detailed information about the failure in the text box on the screen. If you select a template, the relevant template will come directly to this field.

At the same time, you can do the following transactions through the sections on the right side of the page;

Notes;

You can enter your notes about the failure record by clicking the “+” icon.

Documents;

You can associate a document added in the Digital Archive by clicking the "search" icon in this area. To add a new document, you need to click on the “+” icon and save the document to the digital archive.

You can enter the maintenance result by clicking the “Enter Result” button.

You can enter a new maintenance plan by clicking the “Create Maintenance Plan” button.

You can enter the Maintenance Plan and Maintenance Result by clicking the “+” icon in the sections at the bottom of the page. You can update the entered information with the "Update" icon next to them.

At the same time, you can access detailed information about previous operations in the "Maintenance History" area.

Tip: You can use the Failure Notification Print template included in the standard.

Dashboard > System > General Settings > WOC Documents > Failure Notification Template