SUBSCRIBER MANAGEMENT CASE STUDY


Case

Acme Holding has decided to lease its business machines and special vehicles to its customers on a monthly and annual basis in order to expand its service range. Account and Contact customers who want to benefit from this service have started negotiations and conveyed to Acme Holding which vehicles they want to lease in which time frame.

Neutral Machinery and Industry want to lease the vehicles they demand for 24 months, and John Smith for 6 months.


Transactions

Preliminary Transactions
  1. Register the provided services as products.
  2. Define the motor vehicles to be leased into the system.
  3. Register an Account member.  
  4. Register Contact member.  
  5. Register Account member as subscriber. 
  6. Register Contact member as subscriber.    
  7. Define subscription product to Account member.  
  8. Define subscription product to Contact member.

Main Transactions
  1. Create payment plan for Account member subscription. 
  2. Create payment plan for Contact member subscription. 
  3. Issue an invoice for the payment plan created for the Account member. 
  4. Issue an invoice for the payment plan created for the Contact member.   

Post-Transactions
  1. Check current statement.
  2. Check the Payment Plan after you issue the invoice. 

You can do study, training, developmental testing and learning activities on your own through the example case above.

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